Our People

Our people bring Direct Energy to life everyday. Without the best team, we couldn’t fulfill our goal of delivering expert care in all we do.

Technicians

We have over 700 highly-trained, licensed Technicians who are trained on all makes and models of the equipment they service. That expertise combined with the most up-to-date diagnostic and communications equipment, helps ensure you’ll receive the expert care you’ve come to expect.

Energy Management Consultants

Our Energy Management Consultants will visit your home, assess your needs and provide a free, no-obligation quote with recommendations to make your home more energy efficient. They’ll give you straightforward advice and will let you know what you may or may not need for your home.

Support Centre Agents

Our team of Support Centre Agents complete extensive training to help ensure your calls are handled effectively from answering questions to booking a sales or service call.

Our Commitment To Training

Training is an important component to ensuring our teams can deliver expert care to each and every customer. We invest over $1 million dollars every year in a comprehensive training program and facility. Our commitment is clear – our employees dedicated.