Open Flex Plan

Finally a plan that is perfect for the customer who is not completely sure about committing to a 5 year fixed natural gas and electricity price protection plan.

Much like a variable rate mortgage, the Open Flex plan is a flexible energy plan that gives you the ability to float with market prices and switch to a fixed price energy plan at a time that works best for you. Now that's putting the "power" and control in your hands.

What is the market price?

The market price is the current wholesale price of energy based on supply and demand. Suppliers, who produce the energy, sell it to other market participants who provide it to the customer.

How does the Open Flex price compare to the regulated rate?

The regulated rate for energy is determined by regulated rate providers and approved by the Alberta Utilities Commission every month. Regulated rate providers purchase a majority of their energy requirements in advance and the rate being offered to you reflects the cost to do this. The Open Flex price is based on the current market price and includes a fee for buying gas and electricity on your behalf, which means you are paying near current market prices for your energy.

Benefits:

• If the market price starts to increase, you have the flexibility to switch to a fixed price plan at any time with no penalty
• No term commitment
• Save 50% on administration fees automatically when you combine a natural gas and electricity plan
• Have a single bill for both natural gas and electricity, now that's convenient!

Explanatory Text for Alberta Open Flex Charts

Feel free to take a look at the charts below for an indication of the Open Flex pricing current Direct Energy customers have enjoyed. Please note these charts merely provide an indication of historical residential Open Flex pricing and are not intended to predict future Open Flex pricing or detail exact prices Open Flex customers were previously billed.

* The figures in the above chart are notional averages of the Open Flex Prices applicable in Enmax (Calgary) and Epcor (Edmonton) service territories calculated on a calendar month basis using a residential consumption profile class for all consumers in those regions, and do not represent the actual Open Flex Price charged to any particular customer in those periods. The actual Open Flex Price is determined in accordance with each customer’s individual contract and varies based on customer location, billing period and the applicable Flow-Through Fee (which also varies by contract). These figures are presented for information only and may not be relied upon for any purpose.