Are you moving?

Moving is difficult and moving a family can be even more stressful. As a service provider, it’s our job to help you along the way. That’s why all it takes is one step to set up electricity service in your new home.

If you want to become a Direct Energy customer and

• are moving into a new home where there is no power or
• the service in your new home is not in your name or your spouse’s name

If you are a current Direct Energy customer and you are moving to a new home, have questions about your existing account or need information about our plans, Call our Customer Service Center at 1-888-305-3828. (Note that the prices may vary and other terms and conditions may apply).

Representatives are available to help you Monday through Friday from 7:30 am to 8:00 pm and Saturday from 7:30 am to 4 pm.