Moving? How to notify us when you move.
We're packed and ready to move with you. All you have to do is let us know where you're going – and your Direct Energy service will be there waiting.
Home Services |
|
By phone: |
1-800-266-3939 |
| By mail: |
Direct Energy Home Services 80 Allstate Parkway 2nd Floor Markham, Ontario L3R 6H3 |
Electricity & Natural Gas |
| By phone: |
1-800-348-2999 |
| By mail: |
Direct Energy 2225 Sheppard Ave. East, Suite 100 Attn: Customer Retention Toronto, Ontario M2J 5C2 |
If you're contacting us by mail, please include:
- Your full name
- Your new phone number
- Your current address
- Your new address
- Your account number
We'll take care of the rest before you've unpacked the boxes.