We're ready to move with you. All you have to do is let us know where you're going – and your Direct Energy service will be there waiting.
||Direct Energy Home Services|
80 Allstate Parkway
Electricity & Natural Gas
2225 Sheppard Ave. East, Suite 100
Attn: Customer Service
If you're contacting us by mail, please include:
- Your full name
- Your new phone number
- Your current address
- Your new address
- Your new account number
We'll take care of the rest before you've unpacked the boxes.
In case of a power outage or other electrical emergency, contact your local electricity utility, and in a Natural Gas emergency, call your local utility. If the situation presents immediate danger, please call 911.
Enbridge Gas Distribution:
|Greater Toronto Area (Toronto): 416-447-4911|
Eastern Ontario (Ottawa): 613-745-9101
Niagara Peninsula (Thorold): 905-685-4841
Union Gas: 1-877-969-0999
All other areas: 1-866-763-5427
Repair Service Please call 1-866-554-5591
Here's why Direct Energy is the company to call when your heating or cooling equipment breaks down:
- 24/7 Support Centre ready to take your call
- Access to 700 highly-trained licensed technicians
- State-of-the-art diagnostics
- Stability of one of the largest home services providers
Need a Service Call?
Schedule Your Service Appointment
Do you need service maintenance?
Whether you need a little A/C tune-up, a furnace repair or air ducts cleaned, you've come to the right place. We have more than 700 licensed technicians who not only know their stuff, but also know the value of showing up on time and leaving your house as clean as it was when they walked through the door. All you have to do is let us know when you want us to be there.
Before You Dig
Be safe! Visit the Ontario One Call web site or call toll-free: 1-800-400-2255