Customer Care: 1-888-566-9988
Enrolments: 1-888-448-9990
Emergency Information
Natural Gas emergency: please call your local utility.
Power outage or other electrical emergency: contact your local electricity utility.
Electric Utility Emergency Contact Information
| Utility |
Emergency Phone Number |
| Duke Energy Ohio |
1-800-543-5599 (24 Hours/7 Days a Week) |
Natural Gas Utility Emergency Contact Information
| Utility |
Emergency Phone Number |
| Columbia Gas of Ohio |
1-800-344-4077 (24 Hours/7 Days a Week) |
| Dominion East Ohio |
1-877-542-2630 (24 Hours/7 Days a Week) |
| Duke Energy Ohio |
1-800-634-4300 (24 Hours/7 Days a Week) |
| Vectren Delivery of Ohio |
1-800-227-1376 (24 Hours/7 Days a Week) |
If the situation presents a danger, such as a fire or injury requiring an immediate response,
please call 9-1-1.
When calling:
- Give all the information.
- Speak clearly.
- State which emergency service is needed (fire, police, EMS).
- State your exact address.
- Stay on the line until your operator tells you to disconnect.
Updated: November 26, 2012
