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Residential Customer Care

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Emergency Information
Frequently Asked Questions

Emergency situation

Natural Gas emergency: please call your local utility.
Power outage or other electrical emergency: contact your local electricity utility.

If the situation presents a danger, such as a fire or injury requiring an immediate response,
please call 9-1-1.

When calling:

  • Give all the information.
  • Speak clearly.
  • State which emergency service is needed (fire, police, EMS).
  • State your exact address.
  • Stay on the line until your operator tells you to disconnect.

Updated: April 30, 2009

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